Privacy Policy

MidWest Telemed is committed to protecting your privacy and providing you with a safe online experience. This Statement of Privacy applies to the MidWest Telemed Web site and governs data collection and usage. By using the MidWest Telemed website, you consent to the data practices described in this statement.


MidWest Telemed collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number, financial, billing and medical information. MidWest Telemed also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites.

We are required by law to maintain the privacy of protected health information (PHI) and to provide you with this notice of our legal duties and privacy practices with respect to protected health information. MidWest Telemed is required by law to abide by the terms of this Notice.


MidWest Telemed will ONLY use your medical information as part of rendering our Prescription Assistance Program (PAP) services as defifined in the MidWest Telemed terms and conditions. Furthermore MidWest Telemed will disclose your personal information which may include your PHI, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on MidWest Telemed or the site; (b) protect and defend the rights or property of MidWest Telemed; and, (c) act under exigent circumstances to protect the personal safety of users of MidWest Telemed, or the public.

There is also information about your computer hardware and software that is automatically collected by MidWest Telemed. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by MidWest Telemed for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the MidWest Telemed Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through MidWest Telemed public message boards, this information may be collected and used by others. Note: MidWest Telemed does not read any of your private online communications.

MidWest Telemed encourages you to review the privacy statements of Web sites you choose to link to from MidWest Telemed so that you can understand how those Web sites collect, use and share your information. MidWest Telemed is not responsible for the privacy statements or other content on Web sites outside of the MidWest Telemed and MidWest Telemed family of Web sites.


MidWest Telemed collects and uses your personal information to operate the MidWest Telemed Web site and deliver the services you have requested. MidWest Telemed may also use your personally identifiable information to inform you of other products or services available from MidWest Telemed and its affiliates. MidWest Telemed may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

MidWest Telemed does not sell, rent or lease its customer lists to third parties. MidWest Telemed may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number, PHI) is not transferred to the third party. In addition, MidWest Telemed may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to MidWest Telemed, and they are required to maintain the confifidentiality of your information.

MidWest Telemed does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

MidWest Telemed may keep track of the Web sites and pages our customers visit within MidWest Telemed, in order to determine what MidWest Telemed services are the most popular. This data is used to deliver customized content and advertising within MidWest Telemed to customers whose behavior indicates that they are interested in a particular subject area.


The MidWest Telemed Web site may utilize "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize MidWest Telemed pages, or register with MidWest Telemed site or services, a cookie helps MidWest Telemed to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same MidWest Telemed Web site, the information you previously provided can be retrieved, so you can easily use the MidWest Telemed features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the MidWest Telemed services or Web sites you visit.


MidWest Telemed secures your personal information from unauthorized access, use or disclosure. MidWest Telemed secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure.

Use of this Site or any products or services of MidWest Telemed and all contents of any MidWest Telemed site are at your own risk. In no event shall MidWest Telemed, its affiffiliates, associates, partners or officers, directors, employees, vendors or members be liable for any damages, including but not limited to incidental or consequential damages, personal injury, wrongful death, lost profits, damages resulting from lost data or information caused by use or misuse of this Site or the content thereof.


MidWest Telemed will occasionally update this Statement of Privacy to reflect company and customer feedback. MidWest Telemed encourages you to periodically review this Statement to be informed of how MidWest Telemed is protecting your information. MidWest Telemed reserves the right to change this privacy policy and any terms on this Site without notice, at any time, in its sole discretion.